10F, Toranomon Towers Office,
4-1-28, Toranomon, Minato-ku,
Tel. +81(3)6670 6604
Fax. +81(3)6670 6609
Please put the name of your home country at the beginning of the subject line.
If you have an inquiry related to repair or parts replacement, please contact the shop where you purchased the pen from.
Mail in English preferred.
12 rue de la Rabière
Tel.+33 (0) 9 71 33 67 65
For enquiries from Europe, Middle East and Africa
The Sailor Pen Co. Ltd takes the handling of Personal Data seriously. Our policy for handling such data is outlined as follows:
We request that you confirm and agree with our policy for handling such data before using the inquiry service.
All data provided, such as your name and other personal information (hereinafter collectively referred to as ‘Personal Information’) will be handled strictly and will be used for the purpose of responding to inquiries only, except in the case of receiving any request for disclosure with a legal obligation.
We may, on occasion, provide statistical information from such data to third party partners. However, we will not disclose any information to a third party in a personally identifiable form.